Shipping Policy
Processing Time
Orders are typically processed within 8 to 9 business days (excluding weekends and holidays) after payment confirmation. Customized orders may require additional processing time.
Shipping Methods
We offer several shipping methods, including standard and expedited options. The available methods and estimated delivery times are displayed during the checkout process.
Shipping Costs
Shipping costs are calculated based on the selected shipping method and the weight of the items in your order. The total shipping cost will be displayed during the checkout process before you complete your purchase.
International Shipping
Tapbinge ships to select international destinations. International shipping costs and delivery times vary based on the destination and shipping method. Customers are responsible for any customs duties or taxes imposed by their country.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment through our website or the carrier’s website.
Address Accuracy
Customers are responsible for providing accurate shipping information. Tapbinge is not responsible for orders shipped to incorrectly provided addresses. Please double-check your shipping address before completing your purchase.
Delays and Exceptions
While we strive to meet the estimated delivery times, Tapbinge is not responsible for delays caused by factors beyond our control, such as customs inspections, natural disasters, or carrier delays.
Lost or Stolen Packages
Tapbinge is not responsible for lost or stolen packages. If your tracking information indicates that your order was delivered but you have not received it, please contact the carrier directly to file a claim.
Returns Due to Failed Delivery
If a shipment is returned to us due to failed delivery attempts or incorrect address information provided by the customer, additional shipping charges may apply to reship the order.
Contact Information
If you have any questions about our shipping policy or your order, please contact our customer service team at info@tapbinge.org.