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Return and Refund Policy

We want you to be completely satisfied with your purchase from Tapbinge. If you are not satisfied for any reason, you may return the item within 5 days of receiving your order for a refund or exchange.

Eligibility for Returns

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Customized items may have specific return conditions, so please check the product description for details.

Initiating a Return

To initiate a return, please contact our customer service team at [info@tapbinge.org] with your order number and details about the item you wish to return. We will guide you through the return process.


Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 business days.


If you would like to exchange an item for a different size or product, please contact our customer service team to arrange the exchange. Additional charges may apply for price differences or shipping.

Return Shipping

Customers are responsible for the cost of return shipping, unless the return is due to an error on our part. We recommend using a trackable shipping service and purchasing shipping insurance.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team within 24 hrs of receiving your order. We will provide instructions on how to return the item, and a replacement or refund will be issued.

Refund Inquiries

If you have not received your refund within the specified time frame, please check your bank account or credit card statement. If the refund is still not processed, contact your payment provider or financial institution. If you have done all of this and still have not received your refund, please contact us at [info@tapbinge.org].

Policy Changes

Tapbinge reserves the right to update or modify this return and refund policy at any time without prior notice. Customers are responsible for reviewing the policy regularly.